Privacy Policy (Chính sách bảo mật)
Effective Date: 4th January 2025
At RatiProChill, we understand that your privacy is important. This Privacy Policy outlines the personal information we collect, how we use and protect it, and your rights regarding your personal data. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We collect both personal and non-personal data when you interact with our website, such as when you place an order, subscribe to our newsletter, or contact customer support. The types of information we may collect include:
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Personal Information:
- Name
- Email address
- Shipping and billing address
- Payment details (credit card, PayPal, etc.)
- Phone number
- Any other information you provide us when placing an order or signing up for our newsletter.
-
Non-Personal Information:
- IP address
- Browser type and version
- Device information
- Pages visited on our website
- Date and time of visit
- Referring website (if any)
How We Use Your Information
We use the information we collect in the following ways:
- Order Processing: To fulfill orders, process payments, and ship products to the correct address.
- Customer Support: To respond to inquiries, resolve issues, and enhance your overall experience.
- Marketing Communications: If you opt-in, we may send promotional emails about new products, special offers, or news. You can unsubscribe at any time.
- Website Improvement: To analyze user behavior and optimize website performance.
- Legal Compliance: To comply with applicable laws and regulations.
How We Protect Your Information
We employ a variety of security measures to safeguard your personal information. All transactions are encrypted using SSL (Secure Socket Layer) technology. We also use secure servers and restricted access to ensure the protection of your data.
Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with trusted third-party service providers who help us:
- Process payments
- Ship orders
- Conduct marketing campaigns
These third-party partners are required to maintain the confidentiality of your data and are restricted from using it for any purposes other than providing services to RatiProChill.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, improve functionality, and personalize content. You can manage cookie settings through your browser, but please note that disabling cookies may affect the functionality of our website.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out of Marketing: You can opt-out of receiving marketing emails at any time by clicking the unsubscribe link in any email.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with the updated effective date.
Contact Us
If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:
RatiProChill
50 Excelsior Ave N, Annandale, Minnesota 5530
Phone: (320) 274-6295
Email: info@ratiprochill.com
Website: https://ratiprochill.com