Sales Policy (Chính sách bán hàng)
Effective Date: 4th January 2025
At RatiProChill, we are committed to offering high-quality wristwatches and accessories, along with a seamless shopping experience. By placing an order on our website, you agree to the terms and conditions set out in this Sales Policy.
Product Availability
All products listed on our website are subject to availability. While we strive to keep our inventory accurate, there may be instances where products are out of stock or discontinued. In such cases, we will notify you promptly and offer an alternative or a full refund.
Pricing
All prices on our website are listed in USD (United States Dollar). Prices are subject to change at any time. The price shown at checkout is the final price you will pay, including applicable taxes and shipping fees. Any promotions or discounts will be applied at checkout.
Order Processing
After placing an order, you will receive a confirmation email with the details of your order. We process orders within 1-2 business days of payment receipt. If there are any issues or delays with your order, we will contact you directly.
Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Other secure payment options available during checkout
All transactions are securely processed using encryption technology. We do not store your payment details.
Shipping
We offer both domestic and international shipping options. Shipping fees will be calculated during checkout based on your shipping address and preferred shipping method. Estimated delivery times will vary depending on the location. Please note that international orders may be subject to additional customs duties or taxes, which are the responsibility of the customer.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible. If the order has not yet been processed or shipped, we will cancel it and issue a refund. Once an order has been shipped, cancellations are not possible, but you may return the item following our return policy.
Sales and Promotions
We may offer sales, discounts, or promotional codes from time to time. These promotions are subject to specific terms and conditions, which will be outlined at the time of the offer. Promotional codes must be applied at checkout and cannot be combined with other offers unless stated otherwise.
Gift Cards
Gift cards are available for purchase and can be redeemed for any products on our website. They are valid for one yearfrom the date of purchase and are non-refundable. Gift cards cannot be redeemed for cash.
Changes to This Policy
We reserve the right to update our Sales Policy at any time. Any changes will be posted on this page with the updated effective date.
Contact Us
For questions regarding our sales process, please contact us:
RatiProChill
50 Excelsior Ave N, Annandale, Minnesota 5530
Phone: (320) 274-6295
Email: info@ratiprochill.com
Website: https://ratiprochill.com